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Return Policy

Shipping and Returns Policy

i. RETURNS AND EXCHANGES  ARE PERMITTED WITHIN 10 CALENDER DAYS OF DELIVERY. GARMENTS MUST BE IN THE ORIGINAL CONDITION AND MUST NOT BE WORN, ALTERED, OR WASHED. MERCHANDISE MUST HAVE ALL TAGS ATTACHED. ABSOLUTELY NO EXCHANGES/RETURNS ACCEPTED ON ITEMS RETURNED TO US WITH MAKEUP/TAN MARKS. IF THIS IS THE CASE THE ITEM WILL BE RETURNED BACK TO THE CLIENT AND ANY SHIPPING COST INVOLVED WILL NOT BE COVERED BY KEZIAH REIGN.

ii. HANDMADE AND CUSTOMIZED PRODUCTS ARE AN EXCEPTION AS THESE PRODUCTS ARE CREATED JUST FOR YOU. THAT MEANS WE CANNOT ACCEPT RETURNS, EXCEPT FOR MANUFACTURING DEFECTS. WE RECOMMEND FAMILIARIZING YOURSELF WITH THE FIT AND STYLE YOU ARE ORDERING.

iii. SHIPPING AND HANDLING COSTS FOR EXCHANGES/RETURNS ARE AT THE CUSTOMERS EXPENSE.

iv. TO REQUEST AN EXCHANGE CLICK ON THE LINK BELOW. IF YOU HAVE ANY QUESTIONS EMAIL US AT CONTACT@KEZIAHREIGN.COM. DUE TO GARMENTS BEING LIMITED EDITION, ALL EXCHANGE REQUESTS WILL BE SUBJECT TO AVAILABILITY.

v. WE DO NOT OFFER CREDIT NOTES.

vi. ALL ORDERS WILL BE SHIPPED USING THE CARRIER WITH THE BEST RATE. 

 


 

 

 

 

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